Returns & Refunds Policy

Because our products are personal care items, we cannot accept returns for safety and hygiene reasons.

However, your happiness is important to us!

If there’s an issue with your order:

Please email us at hello@bellashandmade.com within 7 days of receiving your package and include:

• Your name

• Order number

• A brief description of the issue

• A photo (if applicable)

We will gladly work with you to make it right. Depending on the situation, we may offer:

• A replacement item

• A store credit

• Or a refund

Damaged During Shipping

If your item arrived damaged, please send us a photo within 48 hours of delivery and we will replace it for free.

Wrong or Missing Items

If we sent the wrong soap or missed an item, we will fix it right away.